You should carefully read the following Terms and Conditions, Refund Policy, Maryland Student Bill of Rights, as any purchase implies acceptance of the following policies and contract terms. By using this website, you accept these terms and conditions in full; you represent and confirm that you are 18 years of age or your use of this website is being supervised by a person(s) who is 18 years of age. If you disagree with these terms and conditions or any part of these terms and conditions, do not use this website. These Terms and Conditions and Refund policy are subject to change without notice.

Access to User Accounts is restricted. Individual User Names and Passwords are created by individual users and should be controlled only by the intended user. If any user account access information is breached in anyway, Arrive Alive Driving, Inc. should be notified immediately via the listed contact information by the impacted user. In the event that Arrive Alive Driving provides you with a user ID and password to enable you to access your user account, you must ensure that the user ID and password are kept confidential. Arrive Alive Driving may disable your user ID and password at the sole discretion of Arrive Alive Driving without notice or explanation.

Make-Up Policy

Parent/Guardians - Students understand and agree to all state regulated make-up policies and will abide by the outlined protocols according to their licensing state.



  1. Each student has the right to a certified competent instructor, knowledgeable about the curriculum and traffic safety issues. With that right each student has the responsibility to arrive prepared and on time for every class without such distractions as talking or text messaging oncell phones, being disrespectful to the instructor, or talking with other students in class.
  2. Each student has the right to be taught the entire 30 hours of classroom instruction in an informative, interesting, and challenging manner. With that right each student has the responsibility to be attentive and actively participate in every class.
  3. Each student has the right to experience the full 6 hours of behind-the-wheel driving instruction as required in the curriculum. With that right each student will listen to the instructor and not drive in a negligent or dangerous manner.
  4. Each student has the right to be treated in a courteous, civil, and respectful manner. With that right students have the responsibility to be polite and respectful to their instructors at all times, and be willing to accept positive criticism to help them achieve driving success.
  5. Each student has the right to attend class in a clean, safe, secure, temperature-controlled and fully equipped classroom that meets the local fire and building codes and MVA requirements. With that right each student has the responsibility to respect the property of the driving school by not defacing or destroying equipment or vehicles.
  6. Each student and parent/driver coach has the right to visit I Drive Smart, see the instructor's license and certification, and the right to observe any class session including in-car sessions, in which their child is included. With that right each parent/driver coach has the responsibility to refrain from interfering with the instruction, classroom or driving, while the class is in session.
  7. Each parent/driver coach and student has the right to have the driver education program, including both the 30 hours of classroom instruction and the 6 hours of required driving time, completed within 18 weeks of the first day of class. With that right each parent/driver coach has the responsibility to take an active role in his/her student's driver education by monitoring all progress, communicating with the driving school and/or instructor, and practicing with the student driver if he/she has a learner's permit.
  8. Each parent/driver coach and student has the right to place a complaint with the Motor Vehicle Administration regarding problems associated with Arrive Alive Driving or the instructor (the number to call is (410-424-3751). With that right each parent/driver coach and student has the responsibility to attempt to promptly pay Arrive Alive Driving for the driver education class and to attempt to alert the owner or manager of Arrive Alive Driving about any problems or complaints before contacting an outside agency.


Note: If the student has not scheduled and/or attended all required training within the 18 week period, it is considered by Arrive Alive Driving, Inc. as an implied waiver of this requirement under the MVA Student Bill of Rights and Responsibilities.


Data Security (Maryland Residents)Data Security (Maryland Residents)

Arrive Alive Driving and all parties accessing this secure data are required by law to abide by the Maryland Personal Protection Act.


The Personal Information Protection Act:

The Personal Information Protection Act (PIPA), Md. Code Ann. Comm. Law 14-3504 (see: http://www.oag.state.md.us/idtheft/businessGL.htm) was enacted to make sure that Maryland consumers' personal identifying information is reasonably protected, and if it is compromised, they are notified so that they can take steps to protect themselves. PIPA contains provisions for notification of consumers in the event of a data security breach and for reasonable security measures to protect consumers' personal identifying information.


Components Of The Statute:

PIPA defines "Personal information" as an individual's first and last name in combination with a: Social Security Number, Driver's License Number, Financial Account Number or Individual Taxpayer Identification Number unless the information is encrypted, redacted or otherwise rendered unusable. A "security breach" is defined as the unauthorized acquisition of computerized data that compromises the security, confidentiality, or integrity of personal information. If a business experiences a security breach where personal information that, combined, may pose a threat to a consumer if misused, that business must notify any affected consumers residing in Maryland. Once a security breach is detected, a business must conduct in good-faith a reasonable and prompt investigation to determine whether the information that has been compromised has been or is likely to be misused, i.e. for identity theft. If the investigation shows that there is a reasonable chance that the data will be misused, that business mustnotify the affected consumers.

In the event of a security breach, notice must be given to consumers as soon as reasonably practicable following the investigation. A business may delay notification if requested by a law enforcement agency or to determine the scope of the breach, identify all the affected individuals or restore the integrity of the system. Notice to affected consumer must be given in writing and sent to the most recent address of the individual, or by telephone to the most recent phone number. Notice may be sent via e-mail if an individual has already consented to receive electronic notice or the business primarily conducts its business via the Internet. The law also contains a provision for substitute notice, allowing a business to provide notice of a security breach by e-mail, posting on its website and notice to statewide media if the cost of notice would exceed $100,000 or the number of consumers to be notified exceeds 175,000 individuals.


The Notice Sent To Consumer Must Include The Following:

Description of the information compromised.

Contact information for the business, including a toll-free number if the business has one.

Toll-free numbers and addresses for each of the three credit reporting agencies: Equifax, Experian and TransUnion.

Toll-free numbers, addresses and Websites for the Federal Trade Commission (FTC) and the Office of the Attorney General (OAG).

A statement that the individual can obtain information from these sources about steps to avoid identity theft.

Prior to sending notification to consumers, PIPA states that a business must notify the OAG. Include a brief description of the nature of the security breach, the number of Maryland residents being notified, what information has been compromised, and any steps the business is taking to restore the integrity of the system. Also attach a sample copy of the notice being sent to consumers and send to the OAG:


By U.S. Mail:
Office of the Attorney General
Attn: Security Breach Notification
200 St. Paul Place
Baltimore, MD 21202


By Fax:
Attn: Security Breach Notification
(410) 576-6566 (number subject to change)


By E-mail:
Please direct any questions to Administrator of the Identity Theft Program at
(410) 576-6574 (number subject to change)


When a business is destroying records that contain personal information, it must take reasonable steps to protect against unauthorized access to or use of the personal information. A business that owns or licenses personal information must implement and maintain reasonable security procedures and practices appropriate to nature of the personal information and nature and size of business. If a business uses a non-affiliated third party to perform services and discloses personal information to the third party, the contract must require the third party to implement and maintain reasonable security procedures (eff. 1/1/09)


If a business' primary or functional regulator has rules, regulations, or policies regarding protection of personal information and notice, and is in compliance with those rules, that business will be deemed to be in compliance with PIPA. Similarly, compliance with the Gramm-Leach-Bliley Act or other specified federal laws is deemed to be in compliance with Maryland law.


A violation of the Maryland Personal Protection Act is an unfair or deceptive trade practice as defined by the Maryland Consumer Protection Act.